PRIVACY POLICY

 

Effective Date: December 2025

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At ATL Designer Lighting Limited ("ATL Designer Lighting", "we", "us", "our"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you interact with us, whether through our website or in connection with our lighting design services.

 

By using our website or providing personal information to us, you agree to the terms outlined below.

 

1. Website Use

When you visit www.atldesignerlighting.co.nz and associated URLs, we may automatically collect certain information, including:

• Your IP address and browser type

• Pages viewed, time spent on the site, and referring links

• Information voluntarily submitted through forms (e.g., enquiries, newsletter sign-ups, consultation requests)

This information helps us improve our website, understand how visitors use it, and provide a better user experience. We may use cookies and similar technologies for analytics, performance, and functionality.

 

2. Design Services & Enquiries

When you request lighting design services, consultation, a quote, or supply information, we may collect:

• Personal details (name, email, phone number)

• Project information (plans, site address, requirements, design notes)

• Communication history

• Payment information, if applicable

• Preferred trades or contractors (e.g., if working alongside ATL Electrical or your own electrician)

 

We collect this information to:

• Provide lighting design and consultation services

• Communicate project updates and coordinate work

• Prepare visualisations, renders, and technical specifications

• Administer invoicing and project documentation

• Deliver customer support and follow-up services

We do not sell personal information to third parties.

 

3. Working With ATL Electrical & Other Trusted Partners

ATL Designer Lighting may collaborate with:

• ATL Electrical for installation and automation integration

• External electricians, architects, or builders

• Suppliers or manufacturers for product sourcing and fulfilment

Where necessary, we may share limited project details to facilitate your service delivery.
These parties are required to protect any shared information and use it only for the intended purpose.

 

4. Data Retention & Security

We retain customer information as required for design records, warranty support, and accounting compliance (up to 7 years, unless required longer by law).

We store personal information securely using modern technical and organisational safeguards to protect against:

• Unauthorised access

• Alteration or disclosure

• Loss or misuse

No method of digital storage is completely secure; however, we follow industry standards to protect your data.

 

5. Access & Correction

You may request:

• A copy of the personal information we hold about you

• Corrections to any inaccurate or incomplete information

Requests can be made at any time by emailing design@atldesignerlighting.co.nz.

 

6. Information We Collect

We may collect the following types of information:

• Personal Information: Name, contact details, project details, communication records.

• Technical Information: IP address, browser type, device information, pages visited.

• Usage Data: How you interact with our website, catalogue, or online forms.

• Communication Data: Enquiry messages, emails, and information exchanged during your project.

 

7. How We Collect Information

We collect information when:

• You complete forms on our website (contact forms, consultation requests, newsletter sign-ups)

• You communicate with us by phone or email

• You engage our design services

• You browse our website, through cookies and analytics tools

 

8. Why We Collect Your Information

We collect and use your information to:

• Provide lighting design and related services

• Prepare quotes, consultations, and design documentation

• Improve our website and user experience

• Communicate project updates or service information

• Send newsletters or updates where you have opted in

• Meet legal, accounting, or warranty obligations

You may opt out of marketing communications at any time.

 

9. How We Store & Protect Your Information

Your information is stored on secure servers and protected using modern security protocols.
We take reasonable steps to prevent:

• Unauthorised access

• Data loss

• Misuse or disclosure

Only authorised staff or contracted service providers may access your information where required for service delivery.

 

10. Sharing Your Information

We do not sell or rent your information.
We may share limited data only with:

• Service partners assisting in your project (e.g., ATL Electrical, suppliers, contractors)

• Technology providers supporting our website or email systems

• Legal authorities, if required by law

• Professional advisors (e.g., accountants) where necessary

All third parties must protect your information and use it only for the agreed purpose.

 

11. Cookies & Tracking Technologies

Our website uses cookies to:

• Improve browsing experience

• Analyse site performance

• Support website functionality

You may disable cookies through your browser; however, some website features may not function correctly.

 

12. Your Rights

Under the New Zealand Privacy Act 2020, you have the right to:

• Access your personal information

• Request correction or deletion

• Withdraw consent for marketing communications

• Request information about how your data is handled

To exercise these rights, contact: design@atldesignerlighting.co.nz.

 

13. Third-Party Links

Our website may include links to external websites.
We are not responsible for the privacy practices or content of these sites. We encourage you to review their policies before providing personal information.

 

14. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our services, technology, or legal requirements.
The updated version will be posted on our website with a revised effective date.

 

15. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

ATL Designer Lighting Limited
351 Blenheim Road, Upper Riccarton, Christchurch 8041
Email: design@atldesignerlighting.co.nz
Phone: 0800 555 770